CONTACT & SUPPORT

If you are not a member, you may place an order on the website and pay by credit card.

Ruralco may be able to source the product you are looking for, if the product you are after is not displayed on our website, we may be able to provide you a quote from our extensive range of suppliers. If you have placed an order for other products online, you can enquire about other products by adding a comment in the checkout page. Alternatively you may contact us on 0800 787 256 and we can help you with your farming needs.

1. Click here to review our terms of trade and to download the product returns form
2. Please complete the product return form. Package your return with the completed product return form along with an original delivery note
3. Send the package via an insured carrier to:

Ruralco (Online Shop Returns),
97 Burnett Street,
Ashburton 7700

Refunds will be issued at our discretion and will normally be processed within seven (7) working days.

As of 1 March 2024 all NZ orders over $150 include free shipping. Orders under $150 will attract a $14.90 shipping fee.. We are unable to freight overseas, sorry for any inconvenience.

Ruralco will send you tracking details as soon as your order has been processed. Please make sure you include your email address in your order.

You can save at least a 12c per litre on the at-pump price with no volume limits. Talk to our experts today about your fuel needs.
Ruralco card

• Can be used at all Mobil stations, Allied Truckstop’s and select Allied and NPD service stations nationwide
• Save at least 12c off the listed pump price for Petrol and Diesel
• Save at least 16c of Hinds Fuelstop
• Special 25c discounts from time to time
• Can be used at over 340 outlets Nationwide
• No transaction or monthly fees

Ruralco Mobilcard

• Ideal for business
• Can have fuel limits placed on cards
• Especially for fuel and oil purchases at service stations and truck stops Nationwide
• Not for use at suppliers
• Save at least 12c off the listed pump price for Petrol and Diesel
• Can be used at all Mobil stations and select Allied and NPD service stations refer to website listings
• No transaction or monthly fees

Please look at our card supplier network for more details to find which card meets your needs

If you have any further questions about card fuel, please contact us on 0800 787 256.

We offer discount rates with savings up to 31 cents off per litre for Bulk Fuel with our distributors, Allied Petroleum, NPD (Nelson Petroleum Distributors) and RD Petroleum. Contact our Fuel team here.

You can check Ruralco’s online Card Supplier Network here.

Visit this page here and contact the team, they’ll organise bulk fuel delivery for your business.

We have a number of experts that are on hand to help you when you need it. Visit here and you’ll see a list of teams on the left. Pick the team that you want to contact and you’ll see the advisors to choose from. If you're unsure, just give us a call on 0800 787 256 and we’ll help you out.

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We sure can, we do have an application process so to make an inquiry for sponsorship from us just fill out the sponsorship form in the following link here.